managed services

Full control and optimization with Managed Services

Do you want more control over your IT environment while saving costs? The Managed Services from The ITAM-Unit help your organization implement, manage, and optimize hardware and software. With the powerful Xensam and CloudXcellence solutions, we streamline your IT Asset Management (ITAM) and Cloud Financial Operations (FinOps).

Our approach offers more than just compliance. We provide reliable data that enables you to make informed decisions, work more efficiently, control costs and risks, and maximize the value of IT.

Why choose Managed Services?

Managing IT assets and licenses can be a complex and time-consuming process. With the Managed Services from The ITAM-Unit, you are fully relieved of this task. Our flexible and scalable solutions offer you:

Complete relief: we take over the management of your ITAM processes, from license management to software optimization.
Compliance and risk management: always have insight into your license position and a solid foundation for audits.
Flexible solutions: whether you choose the basic, standard, or enterprise edition of our Managed Service, we tailor our services to your specific needs and ITAM maturity level (curious about your ITAM maturity level? Check out our Maturity Assessment).

With The ITAM-Unit as your partner, you gain not only a reliable provider but also a strategic partner who grows with you and optimizes your IT processes.

What does the Managed Service journey look like?

Our Managed Service is carefully carried out in two phases: the project phase and the service phase. We ensure that you are supported from start to finish, with clear agreements, timely delivery, and continuous guidance. This ongoing service ensures that your ITAM and FinOps remain up-to-date, and that performance and compliance are optimally maintained.

1. Project phase: implementation and setup

During this phase, we ensure that the SaaS platform is fully operational and set up. Key steps include:

Kick-off: we create the project plan and discuss responsibilities;
Technical implementation: the SaaS platform is installed and configured, and we provide the necessary documentation on the implementation;
Collecting and registering licenses: all agreed contracts and software licenses are accurately and completely entered;
Evaluation and delivery: together, we evaluate the project and deliver an operational platform.

2. Service phase: periodic service and optimization

After the successful implementation, we carry out periodic tasks in this phase based on the agreed service level. The service phase includes:

Technical health check: every quarter, we check the performance of the platform;
Periodic reports: twice a year, you will receive a detailed analysis of performance and progress;
Monthly consultancy: each month, you meet with one of our consultants to set priorities, register new licenses, and discuss areas for improvement.

Managed Services editions

	ITAM Basic	ITAM Standard	ITAM Enterprise
Enter and manage number of vendors	ITAM Basic 1	ITAM Standard 5	ITAM Enterprise All
Daily insight into license position, servers, laptops, and desktops	ITAM Basic	ITAM Standard	ITAM Enterprise
Preventing an excess of licenses	ITAM Basic	ITAM Standard	ITAM Enterprise
Deduplicating software with similar functionality	ITAM Basic	ITAM Standard	ITAM Enterprise
Insight into contracts and their expiration dates	ITAM Basic	ITAM Standard	ITAM Enterprise
Security regarding desktops and laptops	ITAM Basic	ITAM Standard	ITAM Enterprise
Annual true-up reporting for Microsoft contracts	ITAM Basic	ITAM Standard	ITAM Enterprise
Annual report with license position and recommendations	ITAM Basic	ITAM Standard	ITAM Enterprise
Analysis of the top 5 vendors	ITAM Basic	ITAM Standard	ITAM Enterprise
Custom solutions for complete control and oversight	ITAM Basic	ITAM Standard	ITAM Enterprise

In addition to the standard services, we offer additional optional services that align with your specific needs:

Portfolio Management Service: optimize your applications and reduce costs by identifying inefficiencies;
Risk analyses: identify hidden risks in migrations, newly purchased software, or outsourcing, and receive clear advice on next steps;
Business-specific software: add custom or niche software to the SaaS platform for complete visibility and management;
CMDB/ITSM integration: automate the sharing of IT and software data between systems, saving time and improving data quality;
SOM assessment: optimize processes with a tailored ITAM & FinOps roadmap;
ITAM training: train your team on how to effectively apply ITAM and license management with practical, customized training;
Merger and acquisition services: minimize risks and ensure a smooth transition of software and licenses during mergers and acquisitions.

Xensam is the powerful SaaS solution behind our Managed Services. The platform is flexible, cost-effective, and designed to simplify your ITAM processes.

What makes Xensam unique?

Zero License Footprint: no additional costs for Microsoft SQL and Windows server licenses, thanks to a license-free Linux server;
Advanced agent: the advanced agent collects reliable data with minimal impact on system performance;
Simple and fast implementation: with Xensam, your ITAM solution is operational in no time.

To provide full control over Azure Cloud, we use CloudXcellence. A powerful platform to reduce your Azure Cloud costs, improve performance, and make your cloud environment more sustainable.

What makes CloudXcellence unique?

Control over costs: complete overview of all active processes with no unnecessary expenditures.
Control over access: improved efficiency and security of cloud access.
Control over sustainability: insights into and optimization of your Azure footprint.

Ready to get started?

Let the experts at The ITAM-Unit support your organization in optimal IT and license management. Contact us for a no-obligation demo or tailored advice and discover how Managed Services can elevate ITAM and FinOps within your organization.