IAITAM Certified IT Asset Manager (CITAM) training
10 November | 9:00 am - 12 November | 4:00 pm
IAITAM Certified IT Asset Manager (CITAM) classroom training
This three-day interactive training for experienced IT and Software Asset Managers aims to bring your knowledge and understanding of IT Asset Management (ITAM) to an advanced level. The topics discussed include the strategic value of ITAM, in-depth operational, legal and financial aspects, extensive best practices, ITAM and related technology, software licensing, audit defense and contract negotiations. In addition, participants gain in-depth insight into the business case behind ITAM and how to articulate and present it, the interaction between ITAM and other disciplines (such as IT Service Management, IT-Security, Identity & Access Management, user provisioning and HRM) and in organizational processes around ITAM. The training follows the IAITAM 12KPA SAM framework and is based practical examples and cases. At the end of the training, participants can take an online exam to achieve the status of Certified IT Asset Manager.